{"id":118,"date":"2019-05-26T09:58:16","date_gmt":"2019-05-26T09:58:16","guid":{"rendered":"http:\/\/www.naturalvanilla.net.au\/?page_id=118"},"modified":"2026-08-04T11:37:42","modified_gmt":"2026-08-04T14:37:42","slug":"politica-de-reembolsos","status":"publish","type":"page","link":"https:\/\/naturalvanilla.lat\/es\/refund-policy\/","title":{"rendered":"Pol\u00edtica de Reembolso"},"content":{"rendered":"

Pol\u00edtica de Reembolso<\/h1>\n\n\n\n

Vainilla natural<\/a> La pol\u00edtica de reembolsos se detalla a continuaci\u00f3n. Recomendamos comprar el tama\u00f1o de muestra de nuestros productos para que se puedan realizar pruebas y ensayos con el fin de confirmar la idoneidad de los mismos para sus necesidades antes de comprar cantidades mayores. Si hay alg\u00fan problema con nuestros productos, con gusto se realizar\u00e1n reembolsos de acuerdo con la siguiente pol\u00edtica de reembolsos de Natural Vanilla:<\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

Natural Vanilla cuenta con certificaci\u00f3n de normas internacionales de inocuidad alimentaria conforme al Codex Alimentarius y se somete a una auditor\u00eda de terceros cada a\u00f1o para mantener nuestra certificaci\u00f3n. Todas las actividades comerciales realizadas por Natural Vanilla se llevan a cabo de conformidad con estas normas internacionales de inocuidad alimentaria para minimizar la probabilidad de que existan problemas con nuestros productos.\u00a0<\/p>\n\n\n\n

Pol\u00edtica de reembolso de vainilla natural<\/h2>\n\n\n\n

Se emitir\u00e1 un reembolso por el precio de compra del producto (menos el costo de env\u00edo) si dentro de los 30 d\u00edas posteriores a la recepci\u00f3n del producto se nos notifica la intenci\u00f3n de devolverlo para obtener un reembolso.<\/p>\n\n\n\n

Como ocurre con todos los productos alimenticios, una vez abierto el empaque no podemos aceptar devoluciones a menos que el producto se haya recibido en mal estado y no sea apto para el consumo.<\/p>\n\n\n\n

Para la devoluci\u00f3n de productos, el costo de la devoluci\u00f3n corre por cuenta del comprador.<\/p>\n\n\n\n

Una vez que recibamos e inspeccionemos su producto devuelto, le enviaremos un correo electr\u00f3nico para notificarle que hemos recibido su producto devuelto y la decisi\u00f3n de aprobaci\u00f3n o rechazo de su reembolso.<\/p>\n\n\n\n

Si se aprueba su reembolso, este se procesar\u00e1 y se aplicar\u00e1 un cr\u00e9dito autom\u00e1ticamente a su cuenta de PayPal o se realizar\u00e1 una transferencia bancaria a su cuenta designada dentro de los 5 d\u00edas h\u00e1biles posteriores a la notificaci\u00f3n de aprobaci\u00f3n del reembolso.<\/p>\n\n\n\n

Los cambios de productos se pueden realizar con la aprobaci\u00f3n del cambio otorgada una vez que se haya recibido e inspeccionado el producto devuelto.<\/p>\n\n\n\n

El ajuste de pago por cambios se completar\u00e1 antes de que se env\u00ede el producto de reemplazo.<\/p>\n\n\n\n

Todos nuestros env\u00edos cuentan con seguimiento y seguro, y debemos notificar a nuestra empresa de mensajer\u00eda dentro de las 24 horas posteriores a la recepci\u00f3n del env\u00edo si este sufri\u00f3 da\u00f1os durante el transporte.<\/p>\n\n\n\n

En el improbable caso de que el producto sufra da\u00f1os durante el transporte por parte de la empresa de mensajer\u00eda, el destinatario debe notificarnos por correo electr\u00f3nico dentro de las 24 horas para que podamos cumplir con el plazo de notificaci\u00f3n de la empresa de mensajer\u00eda para presentar la reclamaci\u00f3n del seguro.<\/p>\n\n\n\n

En el improbable caso de que el producto se pierda por parte de la empresa de transporte, el destinatario debe notificarnos que la entrega no ha sido recibida para que podamos iniciar una b\u00fasqueda o un reclamo de seguro con la empresa de transporte.<\/p>\n\n\n\n

Se proporciona un n\u00famero de seguimiento para todos los env\u00edos, y es responsabilidad del destinatario dar seguimiento al estado de su env\u00edo y notificarnos cualquier inconveniente.<\/p>\n\n\n\n

El proceso de reclamaci\u00f3n de seguro por entregas perdidas o da\u00f1adas puede ser un proceso largo y, en el improbable caso de que se presente esta situaci\u00f3n, solicitamos que los clientes tengan paciencia durante todo el proceso.<\/p>\n\n\n\n

Una vez que recibamos la notificaci\u00f3n de la empresa de env\u00edos de que se ha aprobado el reclamo de seguro por el env\u00edo perdido o da\u00f1ado, enviaremos un pedido de reemplazo al cliente afectado a la brevedad posible, mientras finalizamos el reclamo simult\u00e1neamente.<\/p>\n\n\n\n

Todos los pedidos se env\u00edan desde nuestro almac\u00e9n en Perth, Australia, y las entregas internacionales a pa\u00edses de destino que no tienen un Tratado de Libre Comercio con Australia generalmente est\u00e1n sujeta a impuestos y aranceles de importaci\u00f3n.<\/p>\n\n\n\n

El despacho de aduanas y cualquier retraso, problema y costo asociado que pueda surgir en el pa\u00eds de destino son responsabilidad del comprador y no constituyen motivos para un reembolso.<\/p>\n\n\n\n

Al realizar un pedido con Natural Vanilla Pty Ltd, usted acepta las disposiciones anteriores.<\/p>\n\n\n\n

\"Banner<\/a><\/figure>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

Refund Policy Natural Vanilla refund policy is detailed below. We recommend purchasing the sampler size of our products so that testing and trials can be conducted to confirm the products suitability to your requirements prior to purchasing larger quantities. If there are any issues with our products refunds will be gladly made in accordance with the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"right-sidebar","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-118","page","type-page","status-publish","hentry"],"yoast_head":"\nRefund Policy | Pol\u00edtica de reembolso de Natural Vanilla<\/title>\n<meta name=\"description\" content=\"Natural Vanilla Refund Policy. 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